Vendor and procurement

Procurement basics for governed buyers

Finlay.works is a small vendor that works in writing, focused on BareBones Ticketing and related service management implementation work. This page gives procurement and finance teams a practical starting point without publishing private corporate documents.

Vendor identity

Who you are onboarding

Use written procurement requests so legal, tax, insurance, security, and payment questions can be answered deliberately.

Legal name

Finlay Ventures, LLC DBA Finlay.works

Finlay.works is the public DBA used for BareBones Ticketing and service management implementation work.

Primary contact

Joseph Finlay

joe@finlay.works

Written email is the primary contact path.

Location

Freeland, MI

United States. A public street address is not published on this website.

Purchasing path

How payment and paperwork work

BareBones Ticketing paid checkout uses Stripe-hosted payment pages for standard public purchases. Finlay.works does not collect or store card numbers.

Purchase orders, manual invoices, vendor setup forms, and customer paper terms can be reviewed in writing, but they are not automatic checkout requirements and are not accepted until Finlay.works confirms them.

Payment posture
  • Standard Professional and Lifetime checkout use Stripe-hosted payment when the public purchase path is enabled.
  • Stripe is the source for card entry, invoice or receipt access, billing details, and end-of-current-term cancellation.
  • Manual invoice, purchase-order, or alternate payment handling requires written review before purchase.
  • Do not email card numbers, bank details, passwords, license keys, private keys, or tokens.

Documents

Private documents are handled privately

Finlay.works does not publish tax, insurance, customer, or confidential evidence documents on the public website.

W-9

A W-9 can be requested for vendor onboarding and should be exchanged through an appropriate private channel, not committed to Git or posted publicly.

Insurance certificate

If a certificate is required, ask in writing. Finlay.works can provide available certificate evidence after the applicable policy is active and issued.

Vendor forms

Vendor setup forms, tax records, and customer-specific procurement forms are reviewed case by case. Large questionnaires may require scheduling and a clear business context.

Security questions

Security or product-risk questionnaires work best when they ask for current website, BareBones, payment, and self-hosted deployment evidence.

Current product scope
  • BareBones Ticketing is marketed as an on-prem, self-hostable service desk for governed teams.
  • The launch offer is self-hosted licensing plus scoped service management implementation support.
  • The initial launch posture is self-hosted licensing, not hosted customer service desk operations.
  • Free Edition remains self-support only. Paid support boundaries depend on the active license or written scope.
Confirm in writing
  • Customer paper terms, purchase orders, and manual invoices.
  • Security questionnaires, insurance evidence, and vendor setup forms.
  • Any regulated-release, validation, security-certification, availability, scale, or migration proof requirement.
  • Any support, implementation, or alternate payment expectation that affects approval.

Useful request

Send only what needs review

Procurement works best when the request names the exact buying blocker, the deadline, and the purchase path under consideration. Keep sensitive files in a private channel and avoid sending secrets by email.

Helpful details
  • Organization, requester role, and the document or decision needed.
  • Whether the request is for Stripe checkout, manual invoice, purchase order, quote, W-9, insurance certificate, customer paper terms, or security questionnaire review.
  • The BareBones license path or implementation scope under consideration.
  • Deadline, approval dependency, and safe private channel for any sensitive attachments.

Procurement contact

Send the specific requirement

For vendor setup, W-9, insurance certificate, payment, purchase-order, security questionnaire, or contract questions, send the requirement and deadline in writing.

Start procurement review