Contact
Start with a written brief
Written communication is preferred to reduce ambiguity and keep a clear record of decisions.
Email
Joseph Finlay
joe@finlay.works
Freeland, MI
Typical response within two business days, in writing.
This inbox is not monitored continuously and is not suitable for emergencies.
You will receive a written response outlining next steps and any clarification questions.
Communication preference
Written updates are the default. Meetings are scheduled only when they add clear value.
What to include
A few paragraphs is enough — bullet points are welcome.
- A short summary of the problem or goal.
- What success looks like and who is impacted.
- Known constraints: timeline, budget range, or compliance needs.
- Any existing documentation and a description of current access (do not send passwords).
Scope check
How requests are reviewed
Every request receives a written summary outlining fit, scope, and next steps.
1. Fit
Confirm the work aligns with boundaries, scope, and capacity.
2. Clarity
Clarify outcomes, constraints, and existing systems.
3. Next steps
Share scope, timeline, and documentation expectations.