BareBones Ticketing Manual

Use

  1. Sign In And Find Your Way
  2. Submit A Request
  3. Track And Update Your Request
  4. Customer Area Access
  5. The Agent Queue
  6. Work A Ticket
  7. Ownership and Participants
  8. Workflow Actions
  9. Bulk Operations
  10. Projects
  11. External Participants
  12. Approvals